In-store pickup is available in Charlottetown, PE. We’re located at 125 Queen St., C1A 7K2
All purchases are processed within 48 business hours. Electric bikes take an extra 2-3 days to be assembled and ready-to-ride. You will be directly notified once your e-bike is ready for a pickup.
Your bike will be shipped to a bike shop of your choice for assembly to ensure it is assembled by a certified professional. This will also ensure the validity of your warranty.
The shipping time may vary based on your location. We are not responsible for any changes or delays in lead times after we ship the product.
If you change your mind (or for any other reason), you can return your item within 30 days after receiving it. The item should be unused and have original packaging. You will be responsible for paying the return shipping fee, and we suggest you insure the package in case it gets damaged or lost in transit.
To return or exchange your item, please contact us directly.